About Us

WHO ARE ACANTHURUS?

Donna Bullock founded Acanthurus Ltd in 2010 to provide operational risk and security consultancy services to insurance underwriters and brokers and to provide value added services for their clients.

Donna is also a Consultant Security Advisor to the Arts Council England working in support of the National Security Advisor to conduct security and risk assessments of cultural institutions intending to use the Government Indemnity Scheme (GIS) for loans or borrow objects from national collections.

An expert in security risk management, she has previously spent over 25 years in law enforcement and in diverse operational and strategic roles across multiple business sectors. Her success in all of these roles has depended on working in partnership and building productive relationships with a wide range of people and often with conflicting objectives.

LIFE BEFORE ACANTHURUS.

Prior to establishing Acanthurus, Donna worked with Graff Diamonds following the well publicised armed robbery on Old Bond Street in August 2009 where she was accountable for their security worldwide. After developing a comprehensive suite of security protocols and defining the organisational structure for a new in house Security team, she recruited, trained and deployed the team in just 4 months in a seamless transition from the third party incumbent.

Donna started her career in the Royal Military Police, serving in the UK (including Northern Ireland), Saudi Arabia and Germany in a number of roles including the investigation of crime and undercover drugs operations. She later joined the Special Investigation Branch where she was involved in the investigation of serious and complex crimes including murder, serious sexual assaults, high value theft and fraud.

After leaving the military Donna had a number of roles at Heathrow Airport. These included Retail Loss Prevention Manager for World Duty Free and Head of Security for Terminal 5 during the construction phase of the project. In April 2006, just before the liquid bomb plot of August that year, Donna was appointed to the role of Head of Airport Security. A Director level role, this involved working closely with Government and law enforcement agencies to ensure an integrated approach to security strategy, delivery and governance. This role also involved functional leadership and training of over 4,000 Security personnel and technical guardianship of a complex suite of security standards.

Donna is a Registered Independent Security Consultant with the Association of Security Consultants, a member of the Security Institute and the Association of Insurance Surveyors.

Colin Mitchell

Managing Director / Metropolitan Safe Deposits

Donna was an absolute professional when she conducted an in depth security survey of our premises, she listens, absorbs, prompts and asks all the right questions. She has a knowledge of security that I have found to be extremely refreshing in a security industry that has far too many ‘tick box’ experts.

Simon Priestley

Director of Energy / Mitie Energy

Donna Bullock - An intelligent operator who knows how to ensure day to day team delivery, whilst driving the function / business in the right direction. Always looking for alternative, better ways of working together.

Sharon Doherty

Global Organisation & People Development Director / Vodafone

I worked with Donna in both T5 and at Heathrow. Donna was a go getting, change orientated professional who balanced the need to get things done and the impact on people and how to implement with care very well. Working around Heathrow is a complex and pressurised environment that Donna managed well. Donna is individual, has a great sense of style and is an all round good lady.

Bjarne Wind

IT Security Manager / LMWind Power

I have the pleasure to know Donna Bullock for more than one year, and work together with Donna in the area of risk assessment, physical and procedural security. As a person, Donna has a high integrity and she is a reliable, relaxed and warm person with positive attitude and a great sense of humour, and she always shows respect for all individuals. Donna behaves very professionally when the dialogue is related to business issues. Donna is structured in thought and action, has great communicative skills and delivers excellent work, on time, both at strategic, tactical and operational level. Donna is an inspirational source for everyone and always ready to assist a fellow colleague. I feel privileged to know Donna and I can only give my best recommendation to any organisation that need a highly skilled security consultant or advisor.

Andrew Huntly

Co Founder and Owner / Thebusinessltd.co.uk

Donna and I worked closely toghether through some very challenging times during the Security crisis of August 2006. As Head of Airport security she had the enviable task of managing business partners, the Department for Transport and the wider Heathrow community. At all times she was calm, informed and professional, maintaining a steely resolve with a tinge of humour throughout. Her management of an extremely complex and challenging scenario was admirable. When things finally returned to normal Donna had formed extremely close relationships with her key stakeholders based on trust, integrity and the ability to deliver. She was always a pleasure to deal with. I would have no hesitation in recommending Donna to any organisation.

Steve Douglas

Director / Triforce Security Solutions Ltd

Donna is a highly professional an efficient person to work with. Her style and management skills get the most out of the people she works with. She inspires confidence and motivates in the toughest of circumstances and is a key person to have in any team at a senior level to produce results. She has a keen eye for detail and is innovative with new and creative working practices, nothing is impossible with Donna around.

Peter Coleman

Director of Pawnbroking / Fish Brothers Group

Donna has worked with Fish Brothers Group Ltd for a number of years; she is very knowledgeable in all aspects of security and has a sensible business approach. I worked with her to compile a comprehensive security manual for our company which has been well received by our staff.

Ken Hopwood

Underwriter / XLCatlin

Donna has an exceptional array of talents. Totally professional and knowlegeable her opinions are exercised diplomatically with thought and consideration of all the issues involved. She provides an excellent service to both underwriters and policy-holders.